Mental Health Network (MHNet) is the Behavioral Health Organization chosen to provide mental health and substance abuse services to Universal Health Care members. MHNet has provided mental health and substance abuse services to members throughout the State of Florida for over a decade. MHNet holds full Accreditation with both NCQA and the American HealthCare Commission/URAC under its Health Utilization Management (UM) standards.

Continuity of care is vital to MHNet and Primary Care Physicians play a crucial role in this process. To increase the coordination of care between Behavioral Health Practitioners and Medical Practitioners, we fax the member’s treatment record to the PCP, with the member’s signed consent, to inform the PCP of the member’s prescribed medications and treatment issues. When a member requires hospitalization due to a mental health or substance abuse disorder, MHNet’s Case Managers notify the PCP of the member’s hospitalization via letter. MHNet informs the PCP of the member’s admitting diagnosis and provides information regarding how to contact the member’s attending psychiatrist as well as the member’s assigned Case Manager, a licensed Clinician, who can assist the PCP by providing valuable clinical information.

MHNet recognizes there are times when the PCP requires direct assistance in accessing members’ mental health and substance abuse benefits and services. MHNet Case Managers are available to assist PCPs with coordinating appropriate care for members. MHNet Case Managers may be reached by calling (800) 835-2094. Please ask to speak directly with a Case Manager. MHNet Case Managers are also available 24 hours a day for emergency services.

Physician Referral is NOT Required

Members can contact MHNet directly for Mental Health/Substance Abuse Services at 1-800-835-2094